Return & Refund Policy
Updated at June 12th, 2023
Definitions and key terms
This Return & Refund Policy defines the terms “Company,” “Customer,” “Device,” “Service,” “Website,” and “You” to clarify the terms used in the policy. The company refers to BerbereDesign, the customer is the company or individual using the BerbereDesign Service, the device is any internet-connected device, the service is the provided by BerbereDesign, the website is BerbereDesign’s website, and the user is a registered user. The policy aims to provide a rewarding shopping experience and outlines terms and conditions for transactions.
In the event of any issues or dissatisfaction with the purchased product or service, customers are entitled to request a refund and return within a period of one month.
To initiate a product return, it is imperative to adhere to the following guidelines:
- The product must be returned in its original packaging as provided by us.
- The product must be free from any damages, as any evidence of damage will result in an immediate cancellation of the refund process.
Refunds
BerbereDesign focuses on providing high-quality products through thorough inspection, defects checks, and careful packaging. However, they may need to cancel orders due to inventory shortages or quality check issues. Customers will be notified in advance. Online payments will be refunded once confirmed. Before shipping, a quality check is conducted to ensure the item’s condition. BerbereDesign cannot be held responsible for any damage during transit. If the returned product meets the guidelines, a refund will be issued, taking a few days.
Shipping
BerbereDesign is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
We’re considering updating this document to reflect our Service and policies, and if necessary, will be prominently displayed. If you continue using our Service, you must adhere to the updated Return & Refund Policy, or delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
- Via Email: [email protected]
- Via Phone Number: +1 307-445-2564
- Via this Link: https://berberedesign.com
- Via this Address: 1111B S Governors Ave STE 7173, Dover, DE 19904