{"id":304,"date":"2019-12-11T14:47:18","date_gmt":"2019-12-11T14:47:18","guid":{"rendered":"https:\/\/berberedesign.com\/returns-and-refunds\/"},"modified":"2025-01-02T23:40:03","modified_gmt":"2025-01-02T23:40:03","slug":"retours-et-remboursements","status":"publish","type":"page","link":"https:\/\/berberedesign.com\/fr\/info\/retours-et-remboursements\/","title":{"rendered":"Retours et remboursements"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"304\" class=\"elementor elementor-304\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-618a3de0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"618a3de0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d0a43b0\" data-id=\"3d0a43b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28a2efbc elementor-widget elementor-widget-heading\" data-id=\"28a2efbc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><h2><span style=\"color: var(--the7-h3-color);font-family: var( --e-global-typography-el_title_4-font-family ), Sans-serif;font-size: var( --e-global-typography-el_title_4-font-size );font-weight: var( --e-global-typography-el_title_4-font-weight );letter-spacing: var( --e-global-typography-el_title_4-letter-spacing );text-transform: var( --e-global-typography-el_title_4-text-transform )\">D\u00e9finitions et termes cl\u00e9s<\/span><span style=\"color: var(--the7-h3-color);font-family: var( --e-global-typography-el_title_4-font-family ), Sans-serif;font-size: var( --e-global-typography-el_title_4-font-size );font-weight: var( --e-global-typography-el_title_4-font-weight );letter-spacing: var( --e-global-typography-el_title_4-letter-spacing );text-transform: var( --e-global-typography-el_title_4-text-transform )\"><\/span><\/h2><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b50f2f7 elementor-widget elementor-widget-spacer\" data-id=\"b50f2f7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6407ad2e elementor-widget elementor-widget-text-editor\" data-id=\"6407ad2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Cette politique de retour et de remboursement d\u00e9finit les termes \"Soci\u00e9t\u00e9\", \"Client\", \"Appareil\", \"Service\", \"Site Web\" et \"Vous\" afin de clarifier les termes utilis\u00e9s dans la politique. La soci\u00e9t\u00e9 fait r\u00e9f\u00e9rence \u00e0 BerbereDesign, le client est la soci\u00e9t\u00e9 ou l'individu utilisant le Service BerbereDesign, l'appareil est tout appareil connect\u00e9 \u00e0 Internet, le service est celui fourni par BerbereDesign, le site Web est le site Web de BerbereDesign, et l'utilisateur est un utilisateur enregistr\u00e9. La politique vise \u00e0 fournir une exp\u00e9rience d'achat enrichissante et d\u00e9crit les termes et conditions des transactions.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">En cas de probl\u00e8me ou d'insatisfaction concernant le produit ou le service achet\u00e9, les clients ont le droit de demander un remboursement et un retour dans un d\u00e9lai d'un mois.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Pour effectuer un retour de produit, il est imp\u00e9ratif de respecter les lignes directrices suivantes :<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p>\u00a0<\/p><ol><li><span data-contrast=\"none\"> Le produit doit \u00eatre retourn\u00e9 dans son emballage d'origine tel que nous l'avons fourni.<\/span><\/li><li><span data-contrast=\"none\"> Le produit doit \u00eatre exempt de tout dommage, car toute preuve de dommage entra\u00eenera l'annulation imm\u00e9diate de la proc\u00e9dure de remboursement.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcea433 elementor-widget elementor-widget-spacer\" data-id=\"dcea433\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22ef91b7 elementor-widget elementor-widget-heading\" data-id=\"22ef91b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Remboursements<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-939a07d elementor-widget elementor-widget-spacer\" data-id=\"939a07d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3612b0d3 elementor-widget elementor-widget-text-editor\" data-id=\"3612b0d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW81820983 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW81820983 BCX8\">BerbereDesign<\/span><span class=\"NormalTextRun SCXW81820983 BCX8\"> se concentre sur <\/span><span class=\"NormalTextRun SCXW81820983 BCX8\">fournir<\/span><span class=\"NormalTextRun SCXW81820983 BCX8\"> des produits de haute qualit\u00e9 gr\u00e2ce \u00e0 un contr\u00f4le approfondi, <\/span><span class=\"NormalTextRun SCXW81820983 BCX8\">d\u00e9fauts<\/span> <span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW81820983 BCX8\">contr\u00f4les<\/span><span class=\"NormalTextRun SCXW81820983 BCX8\">et un emballage soign\u00e9. Toutefois, ils peuvent \u00eatre amen\u00e9s \u00e0 annuler des commandes en raison de ruptures de stock ou de probl\u00e8mes li\u00e9s au contr\u00f4le de la qualit\u00e9. Les clients en seront inform\u00e9s \u00e0 l'avance. Les paiements en ligne seront rembours\u00e9s apr\u00e8s confirmation. Avant l'exp\u00e9dition, un contr\u00f4le de qualit\u00e9 est effectu\u00e9 pour s'assurer de l'\u00e9tat de l'article. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW81820983 BCX8\">BerbereDesign<\/span><span class=\"NormalTextRun SCXW81820983 BCX8\"> ne peut \u00eatre tenu responsable de tout dommage survenu pendant le transport. Si le produit retourn\u00e9 r\u00e9pond aux crit\u00e8res, un remboursement sera effectu\u00e9 dans un d\u00e9lai de quelques jours.<\/span><\/span><span class=\"EOP SCXW81820983 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0f590b elementor-widget elementor-widget-spacer\" data-id=\"e0f590b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22b60a6a elementor-widget elementor-widget-heading\" data-id=\"22b60a6a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exp\u00e9dition<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87c99ec elementor-widget elementor-widget-spacer\" data-id=\"87c99ec\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db65b07 elementor-widget elementor-widget-text-editor\" data-id=\"db65b07\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SpellingErrorV2Themed SCXW148102133 BCX8\">BerbereDesign<\/span><span class=\"NormalTextRun SCXW148102133 BCX8\"> n'est pas responsable des frais de retour. Chaque envoi doit \u00eatre <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW148102133 BCX8\">pay\u00e9<\/span><span class=\"NormalTextRun SCXW148102133 BCX8\"> par le client, m\u00eame si l'article \u00e9tait exp\u00e9di\u00e9 gratuitement au d\u00e9part, le client doit payer les frais d'exp\u00e9dition en retour.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3202bcf elementor-widget elementor-widget-spacer\" data-id=\"3202bcf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6af2a54 elementor-widget elementor-widget-heading\" data-id=\"6af2a54\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Votre consentement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db2e520 elementor-widget elementor-widget-spacer\" data-id=\"db2e520\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72efbc21 elementor-widget elementor-widget-text-editor\" data-id=\"72efbc21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW99328321 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\">En utilisant notre site web, en cr\u00e9ant un compte ou en effectuant un achat, vous consentez par la pr\u00e9sente \u00e0 notre politique de retour et de remboursement et en acceptez les conditions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8772aa elementor-widget elementor-widget-spacer\" data-id=\"f8772aa\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0b7367 elementor-widget elementor-widget-heading\" data-id=\"e0b7367\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Changes To Our Return &amp; Refund Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4817766 elementor-widget elementor-widget-spacer\" data-id=\"4817766\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-013ab31 elementor-widget elementor-widget-text-editor\" data-id=\"013ab31\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW55618748 BCX8\">Nous sommes<\/span><span class=\"NormalTextRun SCXW55618748 BCX8\"> envisager de mettre \u00e0 jour ce document afin de refl\u00e9ter notre service et nos politiques, et si n\u00e9cessaire, <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW55618748 BCX8\">volont\u00e9<\/span><span class=\"NormalTextRun SCXW55618748 BCX8\"> soit affich\u00e9e de mani\u00e8re visible. Si vous continuez \u00e0 utiliser notre service, vous devez vous conformer \u00e0 la version actualis\u00e9e du document intitul\u00e9 \"Retour et remboursement\". <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW55618748 BCX8\">Politique, ou<\/span><span class=\"NormalTextRun SCXW55618748 BCX8\"> supprimer votre compte.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3574c4b elementor-widget elementor-widget-spacer\" data-id=\"3574c4b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f05afa elementor-widget elementor-widget-heading\" data-id=\"0f05afa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Nous contacter<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e60245 elementor-widget elementor-widget-spacer\" data-id=\"1e60245\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f379a9 elementor-widget elementor-widget-text-editor\" data-id=\"5f379a9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si, pour quelque raison que ce soit, vous n'\u00eates pas enti\u00e8rement satisfait d'un produit ou d'un service que nous fournissons, n'h\u00e9sitez pas \u00e0 nous contacter et nous discuterons des probl\u00e8mes que vous rencontrez avec notre produit.<\/p><p>\u00a0<\/p><ul><li>Par courrier \u00e9lectronique : contact@berberedesign.com<\/li><li>Via le num\u00e9ro de t\u00e9l\u00e9phone : +1 307-445-2564<\/li><li>Via ce lien : https:\/\/berberedesign.com<\/li><li>Via cette adresse : 1111B S Governors Ave STE 7173, Dover, DE 19904<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Definitions and key terms This Return &amp; Refund Policy defines the terms &#8220;Company,&#8221; &#8220;Customer,&#8221; &#8220;Device,&#8221; &#8220;Service,&#8221; &#8220;Website,&#8221; and &#8220;You&#8221; to clarify the terms used in the policy. The company refers to BerbereDesign, the customer is the company or individual using the BerbereDesign Service, the device is any internet-connected device, the service is the provided by&hellip;<\/p>","protected":false},"author":8,"featured_media":0,"parent":5691,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-304","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/berberedesign.com\/fr\/wp-json\/wp\/v2\/pages\/304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/berberedesign.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/berberedesign.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/berberedesign.com\/fr\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/berberedesign.com\/fr\/wp-json\/wp\/v2\/comments?post=304"}],"version-history":[{"count":12,"href":"https:\/\/berberedesign.com\/fr\/wp-json\/wp\/v2\/pages\/304\/revisions"}],"predecessor-version":[{"id":104101,"href":"https:\/\/berberedesign.com\/fr\/wp-json\/wp\/v2\/pages\/304\/revisions\/104101"}],"up":[{"embeddable":true,"href":"https:\/\/berberedesign.com\/fr\/wp-json\/wp\/v2\/pages\/5691"}],"wp:attachment":[{"href":"https:\/\/berberedesign.com\/fr\/wp-json\/wp\/v2\/media?parent=304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}